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Insights Chats

Conversations shaping the future of insights.

Insights Chats is a podcast of interviews with leading research professionals from London, New York and around the world. Practical conversations about research, AI, methodologies, innovation and the real workflows behind the work — recorded to help raise the bar of the industry.

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Latest episode

Episode 23

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Leading Research Through the AI Shift

Leading Research Through the AI Shift

Navigating uncertainty, managing resistance and adopting AI without losing craft, confidence or qualitative depth.

Head of Research

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Target moments, not demographics

Target moments, not demographics

Why brands should target emotional moments, not demographics — and what Gen Z really responds to.

Ruth Reynolds & Rachel Cunliffe

Azerion & Mindshare

Make research more boring

Make research more boring

Kira Greenberg on why steady, consistent research beats dashboard overload — and grounds better decisions.

Why good research comes from doing less of it

Why good research comes from doing less of it

Sam Salama on why doing less research with more intention leads to deeper, more meaningful insights.

What it takes to build an insights team in a tech company

What it takes to build an insights team in a tech company

Ben Robins on building a global research team at Audible and bringing the consumer voice into decisions.

Understanding how to build a better employee experience

Understanding how to build a better employee experience

Lisa Mai on what employees expect versus experience — and how organisations can close the gap.

Building research products that drive revenue

Building research products that drive revenue

Alya Kubati on turning research into revenue — from data sources and methodology to selling it.

Why this podcast exists

The insights industry moves forward when practitioners share what actually works — the methods, the mistakes, the workflows behind the work.

Insights Chats are recorded openly so that any team — anywhere — can learn from the people quietly raising the standard of modern research.

Hear the next episode of Insights Chats first.

New conversations with research leaders, methodologists and founders.

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